Using Gmail’s Email Log Search feature in the Admin console, G Suite admins can track the delivery of messages sent and received by users within their domain. Until now, admins had to reach out to end users directly or search their mailboxes to see the status of a message after it had been delivered. With this launch, that’s no longer necessary, as a message’s post-delivery status will be listed in Email Log Search results.
Going forward, to see the current location of an email, whether it’s been read or deleted, as well as any assigned labels, admins can simply expand the “Post-delivery message details” under “Recipient details” in an Email Log Search result. With this info, admins will be well-equipped to help users find missing messages.
A note about messages more than 30 days old
The date range search options for message delivery logs in Email Log Search are limited to 30 days. With this launch, we’re introducing a new date range field of “Older than 30 days.” Please bear in mind that this new field will only retrieve the post-delivery message details for messages received more than 30 days ago. It will not retrieve any other information.
Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release
Editions:
Available to all G Suite editions
Rollout pace:
Full rollout (1–3 days for feature visibility)
Impact:
Admins only
Action:
Admin action suggested/FYI
More Information
Help Center: Interpret Email Log Search results
Help Center: View Email Log Search result details
Help Center: Track message delivery with Email Log Search
Help Center: Find missing messages with Email Log Search
Launch release calendar
Launch detail categories
Get these product update alerts by email
Subscribe to the RSS feed of these updates
Going forward, to see the current location of an email, whether it’s been read or deleted, as well as any assigned labels, admins can simply expand the “Post-delivery message details” under “Recipient details” in an Email Log Search result. With this info, admins will be well-equipped to help users find missing messages.
A note about messages more than 30 days old
The date range search options for message delivery logs in Email Log Search are limited to 30 days. With this launch, we’re introducing a new date range field of “Older than 30 days.” Please bear in mind that this new field will only retrieve the post-delivery message details for messages received more than 30 days ago. It will not retrieve any other information.
Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release
Editions:
Available to all G Suite editions
Rollout pace:
Full rollout (1–3 days for feature visibility)
Impact:
Admins only
Action:
Admin action suggested/FYI
More Information
Help Center: Interpret Email Log Search results
Help Center: View Email Log Search result details
Help Center: Track message delivery with Email Log Search
Help Center: Find missing messages with Email Log Search
Launch release calendar
Launch detail categories
Get these product update alerts by email
Subscribe to the RSS feed of these updates